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Local Transport
Stagecoach Route 55: Passenger Raises Concerns Over Incorrect Ticket Advice
Swindon Together 28 October 2026
A passenger says they were sold a £5.20 Stagecoach day ticket after asking for a return to Brinkworth Road in Royal Wootton Bassett, without being told the number 55 bus did not serve their destination. They ended up at Marlowe Way and are asking Stagecoach to investigate and consider a refund.
On Tuesday, 27 October 2026, a passenger travelling on Stagecoach route 55 says they asked the driver for a return ticket to Brinkworth Road in Royal Wootton Bassett.
According to the passenger, the driver did not explain that the bus did not travel to their intended destination and instead sold them a £5.20 Swindon Day ticket. The passenger subsequently ended up at Marlowe Way rather than where they had intended to go.
The passenger believes they should have been informed about the route before purchasing their ticket, which would have allowed them to make alternative travel arrangements.
They have retained their ticket and are asking Stagecoach to investigate the incident, explain what happened and consider refunding the £5.20 fare.
Swindon Together welcomes information about local transport experiences and encourages clear communication to help passengers make informed travel decisions.
Swindon Together has not independently verified the account and welcomes a response from Stagecoach.
