Partner Help Centre
Everything you need to know about being a Swindon Together partner.
Getting Started
Welcome to the Swindon Together Partner Hub! To get started, create a partner profile by completing our guided onboarding flow. It takes about 5 minutes.
Creating Your Profile
Your profile is your public-facing page on Swindon Together. Add your name, description, category, location, contact details, website, opening hours, and images. The more complete your profile, the more likely residents are to find and connect with you.
Adding Events
Events are a great way to engage with the community. Create events with dates, times, locations, images, and booking links. You can mark events as family-friendly, free, or accessible. Events appear on the Events page and in search results.
Verification
Verification helps residents trust your organisation. Request verification from your Partner Dashboard. Our team reviews each request — we check that your organisation is genuine and locally based. Verified partners display a verification badge.
Creating Offers
Offers let you share genuine promotions with the community. Create discount, community, family, student, senior, or seasonal offers. Always include clear terms and redemption instructions. Misleading offers will be removed.
Analytics
Premium partners get access to analytics showing profile views, event views, offer views, search appearances, saves, and clicks. All analytics are aggregate only — we never expose individual visitor information.
Billing & Subscriptions
Every organisation gets a free profile. Premium features are available for £25/month. Payment integration is coming soon. You can use all free features immediately, and upgrade when payments are available.
Community Guidelines
Swindon Together is a community-first platform. Be honest, respectful, and helpful. Do not post misleading offers, spam, or inappropriate content. Violations may result in suspension.
Reporting Problems
If you encounter a problem — spam, suspicious listings, or abuse — use the Report Content button on any item. Our moderation team reviews all reports promptly.
Contact Support
Need help? Email us at hello@swindontogether.org.uk. We aim to respond within 2 business days.