Partner Help Centre

Everything you need to know about being a Swindon Together partner.

Getting Started

Welcome to the Swindon Together Partner Hub! To get started, create a partner profile by completing our guided onboarding flow. It takes about 5 minutes.

Creating Your Profile

Your profile is your public-facing page on Swindon Together. Add your name, description, category, location, contact details, website, opening hours, and images. The more complete your profile, the more likely residents are to find and connect with you.

Adding Events

Events are a great way to engage with the community. Create events with dates, times, locations, images, and booking links. You can mark events as family-friendly, free, or accessible. Events appear on the Events page and in search results.

Verification

Verification helps residents trust your organisation. Request verification from your Partner Dashboard. Our team reviews each request — we check that your organisation is genuine and locally based. Verified partners display a verification badge.

Creating Offers

Offers let you share genuine promotions with the community. Create discount, community, family, student, senior, or seasonal offers. Always include clear terms and redemption instructions. Misleading offers will be removed.

Analytics

Premium partners get access to analytics showing profile views, event views, offer views, search appearances, saves, and clicks. All analytics are aggregate only — we never expose individual visitor information.

Billing & Subscriptions

Every organisation gets a free profile. Premium features are available for £25/month. Payment integration is coming soon. You can use all free features immediately, and upgrade when payments are available.

Community Guidelines

Swindon Together is a community-first platform. Be honest, respectful, and helpful. Do not post misleading offers, spam, or inappropriate content. Violations may result in suspension.

Reporting Problems

If you encounter a problem — spam, suspicious listings, or abuse — use the Report Content button on any item. Our moderation team reviews all reports promptly.

Contact Support

Need help? Email us at hello@swindontogether.org.uk. We aim to respond within 2 business days.

Swindon Together

The inclusive online community hub for Swindon — where people from every culture, background, age and faith can connect, discover events, support local businesses and strengthen community bonds.

Get in touch

  • About Us
  • Contact
  • hello@swindontogether.org.uk
  • 01793 000 000
  • Swindon, Wiltshire
© 2026 Swindon Together. Made with care for our diverse community.
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